Refund Policy
All services offered by V
Digital Techies are invoiced as per-incident charges. V Digital Techies will
ensure a resolution else money back within a stipulated time of 30 days from
date of service rendered. Date of service rendered is the date when customer
first speaks with a technician for receiving support for the original incident.
If incident reoccurs within the 30 days of initial service period and V
Digital Techies is unable to completely fix the incident, then customer will
receive a full refund. Customer may not receive a refund if there is another
incident that is not of the same origin as the original incident within initial
30 day period.
V Digital Techies issues refund
for all problems that turns to be out-of-scope, and problems that cannot be
fixed over the phone or remote. If customer is not satisfied with the services
or if the issue was not resolved then customer can ask for a refund within 30
days time of when incident was brought to the attention of company. V Digital
Techies offers 24*7 support and customers can call us anytime throughout the
day to get the issue resolved. If the same initial problem reoccurs but after
30 days from the date of activation, and if problem could not be fixed this
time, then V Digital Techies doesn´t hold any commitment of refunding the
money. Money back policy for original problem resides only in the first 30 days
of activation.
We offer 30 Money Back
Guarantee on almost every product we offer. Please call customer service at +1
888-842-8043, in advance to register your Refund Request within 30 days of
purchase date.
"All refunds will be
provided as a credit to the credit card used at the time of purchase within
five (5) business days upon receipt of the Refund Request."
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